At evolv Consulting, we are seeking to hire an experienced technology leader to lead our technology affinity group.

The Technology Lead will be responsible for managing and ensuring that clients are provided full lifecycle support – from pre-sales to implementation through ongoing support. This person will provide strategic direction and operational management on a day-to-day basis to ensure that the technology and data affinity groups are organized and executes to maximize efficiencies and effectiveness to positively impact customer revenue, retention, growth and satisfaction.

Responsibilities:

• The Technology Lead must understand the functional aspect of the underlying technology to effectively lead and direct the affinity groups on how we can better serve the needs of prospects and clients.

• Define, develop and implement the partnering model and relevant processes for the technology and data practices.

• Coach, develop and mentor Consultants, Client Leads and Group Leads within the technology and data affinity groups.

• Provide technology and data expertise and strategic vision when presenting to potential and current clients.

• Manage the technology/data business metrics and customer satisfaction.

• Manage and define revenue and profitability models for the technology/data practice.

• Provide industry insight and customer service best practices based on experience.

• Direct the technology and data affinity groups to adopt key evolv processes and procedures.

• Provide ongoing customer-driven feedback and input to guide projects to successful completion.

• Ensure that all aspects of customers’ initiatives are understood, communicated, and on-track.

• Other duties as assigned.

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